Last Amended: July 13, 2024

Welcome to mortgageloanswithcraig.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use the Website. By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you use our services, you may provide us with personal information, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Financial Information: Details about your mortgage loan needs, financial status, and related personal financial information.

1.2 Usage Data

We collect information about your interactions with the Website, such as:

• Log Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect and store information to enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Assist with mortgage loan consultations and related services.
• To Improve Our Website: Analyze usage data to enhance the Website’s functionality and user experience.
• To Communicate with You: Send updates, promotions, and relevant information related to our services.
• To Comply with Legal Obligations: Meet legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who assist us in operating the Website and delivering services.
• For Legal Reasons: We may disclose information if required to comply with legal obligations, protect our rights, or respond to legal processes.
• With Your Consent: We may share information if you provide explicit consent for specific purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve Website Performance: Enhance user experience and analyze usage patterns.
• Track Analytics: Collect data for improving our services and marketing efforts.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of the Website.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Update: Request access to or update your personal information.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: craig2589783@capitalfcu.org
Phone: 901-306-0066
Address: 4210 50th St Suite E Lubbock, TX 79413

Thank you for trusting mortgageloanswithcraig.com with your mortgage loan needs!